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How to Fix Microsoft Office SDX Helper when it stops working?

  • Wed 13th Nov 2019 - 10:05am

    Microsoft Office 365 is an upgrade to the Microsoft’s applications like PowerPoint, Excel, OneNote etc. which find their accessibility through cloud; it has become the most popular suite because of its great features like real-time co-authoring, resume reading feature, resume reading feature, etc.

    So, it is quite possible that you are one of the Microsoft Office 365 users or you are planning to purchase it. While Office 365 is a brilliant suite in itself, you might have encountered a little problem with it in the form of an error: “Microsoft Office SDX Helper has stopped working.” Let’s understand what this Microsoft Office SDX is and how we can resolve its problems.

    Microsoft Office SDX Helper

    Microsoft Office SDX Helper actually comes tagged along with Secure Download Manager which helps Microsoft to download and update office. It comes shipped with most of the office installation files.

    The problem starts when SDX Helper crashes and you find problem with the office applications that fail to open on the Microsoft documentation website. Other times, people often complain about SDX Helper taking higher CPU that is when you can hear your CPU fans to start whirring.

    Well, if you want Microsoft Office SDX Helper to not to cause such problems again and again, you can stop it from running in the background. You can also attempt to repair your Microsoft Office installatio

    Fix Microsoft Office SDX Helper

    In order to stop it from running in the background, you can rename the application by following these steps:

    -Go to Task Manager.
    -Click on Tab Details.
    -You will locate something like SDXHelper.exe
    -Right click on it and select end process tree to stop Microsoft Office SDX Helper.
    -Open Windows explorer.
    -You can copy-paste the link in the location bar c:\program files\microsoft office\root\vfs\programfilescommonx64\microsoft shared\office16\
    -You can scroll down to sdxhelper.exe and rename it to probably sdxhelper-renamed.old

    The other way to fix Microsoft Office SDX Helper is by attempting to repair your Microsoft Office Installation with the help of the following steps.

    -Go to start.
    -Click on control panel and then go to programs and features.
    -Now go to Microsoft Office Professional.
    -Right click on it.
    -Click on change and then click on repair.

    Trying to uninstall and then reinstall your Microsoft Office 365 can also help to solve the problem. Also, you can check whether the SDX messages still appear or not by launching any office application in safe mode.


    Sofia smith is a creative person who has been writing blogs and articles about cyber security. She writes about the latest updates regarding ofice.com/setup and how it can improve the work experience of users. Her articles have been published in many popular e-magazines, blogs and websites.

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